The Homecraft Saunas Resource Section
The following sauna information will help you use and choose your sauna equipment properly. It is designed to provide simple steps that will help you enjoy your sauna and receive the maximum benefit from it.
Explore the Homecraft horizontal bench support diagram.
Explore Instructions for installing horizontal wall strapping.
Explore our full guide of instructions for Sauna KIT
Starting Your New Sauna Heater For The First Time, Explore Guide.
A Guide on exploring how to enjoy your Best Sauna Experience.
Tips on Sauna care and maintanence
How to connect TK + TK6 sauna control (CHSH4, CHSH5): click here
How to connect TK1 and TK2 sauna control (HSH heaters): click here
How to wire magnetic contactor in TK1, TK2 controls: click here
What should I do when my control reads "open"?
Thankfully this is usually a very simple problem to fix. Open means that there is an open circuit somewhere in the wiring and usually this is found on the thermistor sensor (Temperature sensor above the heater).
Pull the thermistor sensor from the walls and simply make sure the wiring is snug and properly connected. This oftentimes will fix the issue and your sauna control will engage once more.
If the issue persists please email us at inquiry@homecraftsaunas.com
When your Sauna Heater is overworked the high-limit switch will automatically shut the heater down as a safety measure.
This can be caused for a number of reasons from bad air flow within the heater (to many rocks) or wrong placement of the Thermistor sensor (placed 2 inches below the ceiling above the sauna heater). When the high limit switch has tripped it will be impossible to start your heater without re-engaging the switch.
On the bottom of every Homecraft Sauna heater you will find the CSA approved sticker with our heater information. In the very middle of the aluminum sticker is a hole where the high limit switch is located.
1 - insert a safe (wooden) object in the hole and push to re-engage the high limit switch
2 - you should hear the sounds of the switch re-engaging
3 - go to your control and turn the sauna heater on once again
If the high limit switch continues to trip in your sauna then there is most likely an issue with your installation.
35+ years experience: We have been manufacturing and building saunas for over 30 years. We are experienced and are a brand you can rely on
Family Run & Operated: We pride ourselves on the fact that when you deal with us you are dealing with real people who know how to get the job done. We are a family owned business who are dedicated on doing what is right for our customers.
Truly Canadian: We are Western Canada's oldest sauna company in Canada and are proud to still continue to build and manufacture our wonderful products here in Canada. We live in a world where it is easier to import cheaply made products that sell for higher prices. When you purchase from Homecraft you are supporting a locally run, 100% Canadian company.
Committed to our customers: It is more important for you to be satisfied then anything else. We pride ourselves on our customer service and our attitude to make sure each customer is happy. We aren't perfect but when mistakes happen we always make it right.
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